Due to limited space in some of our studio classes, pre-registration is strongly suggested. If you choose to cancel your booking, we ask you give us at least 1 hour of notice. Please note that YOU are responsible for cancelling your classes, which can be done easily by logging into your account, or using the free app.
If you cancel within 60 minutes of a class, or (GASP) do not show up for your class, a class will be debited from your account. If you are a member with OTM, or in our Month Intro you will be charged a $10 plus HST late cancellation fee.
There is no penalty for late cancellations of our online classes.
For all workshops, we require a 48 hour notice period for all cancellations.
Please feel free to contact us with any questions.