Due to limited space in our studio classes, pre-registration is required. If you choose to cancel your booking, we ask you give us at least 3 hours of notice.
If you are on the waitlist, and know that you are not going to attend class, please cancel yourself out of class before the 3 hour cancellation window as well. We continue to add people from the waitlist until an hour before class. If you are added, and then late cancel, you will be charged.
If you cancel within 3 hours, or do not show up for your class, a class will be debited from your account. If you are a member with OTM or in our Month Intro you will be automatically be charged a $10 plus HST late cancellation fee. If we do not have a card on file for you, we will suspend your acocunt until you reconcile.
There is no penalty for late cancellations of online classes.
For all workshops, we require a 48 hour notice period for all cancellations.
Please feel free to contact us with any questions.